November Newsletter 2017: Provost Update – Countless Reasons to be Thankful

As we return from Thanksgiving break – refreshed and ready for the final weeks of the fall term – I want to take a moment to express gratitude for our students, staff, faculty and alumni. One of my favorite duties as provost and senior vice president for academic affairs is working with inspirational colleagues who are dedicated, hardworking and generous.

Provost Andy Feinstein and the Academic Affairs Leadership team host an appreciation breakfast to say thanks to the 500+ staff members who support faculty and students in the division. (Photo: James Tensuan, '15 Journalism)

Provost Andy Feinstein and the Academic Affairs Leadership team host an appreciation breakfast to say thanks to the 500+ staff members who support faculty and students in the division. (Photo: James Tensuan, ’15 Journalism)

Earlier this month, I hosted the Academic Affairs Staff Appreciation Breakfast with the division’s leadership team – a great opportunity to see our staff members come together and to hear from their supervisors about the great work they do each day. This year, we invited peers to share positive stories about their colleagues. The shout-outs, as we called them, highlighted the many great things I see in our hardworking staff – greeting students with grace and enthusiasm; going the extra mile; acting with patience and good humor; seeking ways to help colleagues.

I also had the honor of recognizing some of our longest-serving employees at the 50th Spartan Service Celebration, where 116 Spartan staff members were recognized for service milestones. I was moved by videos during which honorees shared personal memories.

An especially poignant story was Jack Harding’s. Jack began working as a lab technician 35 years ago in the aeronautics department (now Aviation and Technology) and since has moved on to become a telecommunications network analyst in IT.

Jack’s two sons grew up on our campus, regularly attending football games and campus events. Both eventually enrolled here as college students. His oldest son, Jack Jr., joined the Marines after graduation, following in the footsteps of his father and grandfather. He was welcomed back to the campus in 2011 when Jack Sr. and his wife were invited to present his lieutenant stripes in a stirring ceremony.

All of our staff – whether they have served SJSU for months, or decades – deserve our support. That includes professional development opportunities; I am pleased that we have the resources this year to again offer the Staff Professional Development Grant Program. These stipends allow staff members to develop skills that can enhance their capacity to serve our students. We have approved 229 proposals to date, and hope to issue another call for applications in early spring.

Many members of our campus community “pay it forward” by helping those following in their path. This includes our Emeritus and Retired Faculty Association (ERFA), which created a research, scholarship and creative activities (RSCA) grant program to help current faculty members advance their professional growth. Last year’s recipients included Anthropology Department Assistant Professor AJ Faas and School of Social Work Assistant Professor Nicole Dubus.

Another reason for gratitude is the many alumni whose financial support helps current and future students achieve their goals. A generous gift from Marion Cilker, ’39, established a scholarship for students interested in infusing arts into education and funded an annual conference. While Ms. Cilker passed away in 2012, her generosity lives on, supporting current and aspiring teachers seeking ways to incorporate art into diverse curricula for K-12 students.

Students also are benefiting from strategic collaborations. A partnership with nonprofit Braven Bay Area fueled a program for first-generation, underrepresented minority students that connects them with community mentors at high-tech companies and nonprofits and develops personal skills for future career searches.

These are just some of the people, programs and connections that are empowering us to power student success. In this season of gratitude, I’m especially mindful of your remarkable contributions. Thank you!

November 2017 Newsletter: Staff Gain Skills Through Professional Development Grant Program

Provost Andy Feinstein and the Academic Affairs Leadership team host an appreciation breakfast to say thanks to the 500+ staff members who support faculty and students in the division. (Photo: James Tensuan, '15 Journalism)

Provost Andy Feinstein and the Academic Affairs Leadership team host an appreciation breakfast to say thanks to the 500+ staff members who support faculty and students in the division. (Photo: James Tensuan, ’15 Journalism)

By David Goll

Whether they traveled across the country, 60 miles up the road — or never left their desks — employees in Academic Affairs made the most of the Staff Professional Development Grant program in 2017.

During the 2016-17 academic year, Academic Affairs Division awarded more than 50 such grants to staff members, which can range up to $1,500 for an individual or $5,000 for a group proposal. Designed to promote employees’ professional development and enhance effectiveness, the grants are primarily used to participate in training programs, in-service activities and team-building exercises, or to attend conferences and staff retreats.

April Gilbert, Institutional Repository Coordinator for the Dr. Martin Luther King Jr. Library at SJSU was one of those who traveled cross country. In March, she used her $1,405 grant to attend the biennial Association of College and Research Libraries National Conference held in Baltimore.

“It was a very valuable experience,” Gilbert said. “It’s a great place to find out about best practices in the industry; how to deliver better services and create better work flows; how to help researchers produce, publish and disseminate their work; how to better communicate with your faculty.”

Gilbert said she was especially interested in speaking with librarians from other universities nationwide to get additional ideas on how to promote her library’s collections, attract more people to use them, as well as how to encourage more SJSU faculty members to utilize the material in their own classes. Gilbert said she works closely with Emily Chan, interim associate dean for Research and Scholarship at the university’s library, to accomplish those goals.

“This conference was really great,” Gilbert said. “And I wouldn’t have been able to attend without the grant. It definitely made the trip possible.”

Lin Sao’s professional growth opportunity was a bit closer to home. Sao, who works as an academic advisor for undergraduate business students at the Jack Holland Student Success Center, received about $400 through the program to attend the annual conference of Asian Pacific Americans in Higher Education, a 30-year-old organization that champions the success of Asian Pacific American college and university students, staff, faculty and administrators. Sao attended the April event held in Oakland.

“This is an organization helping students of Asian and Pacific Islander descent deal with the struggles and challenges facing them in higher education,” said Sao, who previously worked as an admissions communications counselor at SJSU. “At the conference, I learned about new and interesting ways to aggregate data on the Asian Pacific Islander student population. Asians may appear to be doing well when ethnic data is not disaggregated, but that’s not necessarily true of all Asian populations. Some Asian ethnicities such as Southeast Asians struggle in a college environment.”

Dave Daley’s grant-fueled travels were a bit further away. In January, he traveled to Las Vegas to attend the annual Consumer Electronics Show to get the latest on cutting-edge technology for possible application at SJSU. The Information Technology Analyst at the SJSU library used his $1,500 grant to attend the sprawling electronics industry extravaganza — centered on the Las Vegas Convention Center — but held at venues all over the city. The library covered the gap for his $1,711 trip.

“CES is a great place to go to find out about state of the art, cutting-edge technology,” said Daley, a 14-year employee of SJSU. “IT is usually the department frequently viewed by other departments as the place to go for new ideas.”

Daley said the panel discussions at the show can be just as helpful and informative as checking out the latest products being displayed by tech companies. He was particularly intrigued by industry representatives discussing the possibilities for 5G — or fifth-generation wireless systems — that, unlike current 4G technology, promise to operate at real-time speed, no delays and be fast enough to accommodate high-resolution videos on cell phones, he said.

“There are no (5G) products yet, but it’s so important to hear about the latest technology, and see what manufacturers are working on,” Daley said. “It’s good to hear the latest straight from the horse’s mouth.”

Daley’s colleague, Klaus Trilck, didn’t have to travel anywhere to participate in the intensive, two-day online presentation known as the Educause Learning Initiative. Educause is a Colorado-based nonprofit collaboration of colleges and universities that promote advances in education through the application of innovative technology. He received $400 through the staff grant program.

“Technology changes so rapidly it’s important for me to keep abreast of it. The students certainly do,” said Trilck, an eCampus instructional designer since January who has worked at SJSU for five years. His job is to help faculty members develop creative and relevant classroom presentations. “Participating in Educause helps me keep pace with hardware and software development.”

Trilck said he found the Educause online presentation helpful and informative through its dozen or so speakers and interactive format that allowed Web participants to ask questions in real time.

“This is very effective for professional and personal development,” he said. “And it keeps me active and viable as a university employee.”

Academic Affairs Celebrates Staff Contributions

On Nov. 9, the Academic Affairs Leadership Team showed their gratitude for the nearly 500 dedicated staff members in the division who support students, faculty and administrators at the annual Academic Affairs Division Staff Appreciation Breakfast.

“I want to personally express my gratitude for your year-round commitment to supporting our division,” said Provost and Senior Vice President for Academic Affairs Andy Feinstein, noting that some staff members provide positive touchpoints for students while others have important behind-the-scenes roles. “All of you have an important hand in the success of our students and the university on a daily basis. You are integral to the quality of life on our campus and I thank each and every one of you.”

At the breakfast, each of the college deans and unit heads took a turn sharing a personal thank you to their employees. The festivities included drawings for gift baskets – one per college or unit – as well as other prizes.

This year, staff members were asked to share their own “shouts outs” to coworkers for doing exemplary work. The dozens of comments exemplified the characteristics and actions that make Spartan staff members so great: they greet students with grace and enthusiasm; they go the extra mile; they are patient and funny; they are team players.

Entertainment this year again included a photo booth where coworkers took silly snapshots with props (photos can be viewed online) and Grupo Folklorico Luna y Sol de San Jose State, a group of SJSU students who perform traditional Mexican dances. See more photos from the event online.

November newsletter: Academic division helps Food for Students fund

A volunteer stocks a student food shelf on campus. The Academic Affairs Division raised $7,000 for the SJSU Food for Students fund to support this and other efforts to help students with food insecurities.

A volunteer stocks a student food shelf on campus. The Academic Affairs Division raised $7,000 for the SJSU Food for Students fund to support this and other efforts to help students with food insecurities.

As part of the Academic Affairs Staff Appreciation Breakfast each year, administrators and staff compete in a donation challenge to support members of the community who face food insecurity. Provost Andy Feinstein volunteers a half-day of work with the unit that brings in the most donations. This year, members of the division raised money for the SJSU Food for Students Fund to support students in need.

Provost Feinstein announced at the October breakfast that $7,000 had been donated by staff and administrators in the division. Staff and administrators from the Connie L. Lurie College of Education gave the highest dollar amount.

Food insecurity is a real issue at San Jose State. SJSU Associated Student President LooLoo Amante shared her story this summer about struggling when she first arrived on campus.

According to Tovah Feldmanstern, who works in Counseling and Psychological Services at SJSU, one in three SJSU students say that it is often or sometimes true that they were hungry but didn’t eat because there wasn’t enough money for food and one in three SJSU students also say that it is often or sometimes true that they had to choose between food and living expenses such as rent, transportation or utilities.

Learn more about free and low-cost food sources on and off campus.